Shipping Policy

At Ombray, we understand the importance of timely and secure delivery of your products. We have partnered with reputable courier services to deliver your products efficiently.

• Once you place an order on our website, we start processing it immediately.
• Each item is subjected to a quality check before it is handed over to our courier partner.
• The item is securely packed and shipped to your location.
• If our courier partners do not serve your location, our team will contact you to find an alternative delivery solution.
• We aim to ship products within 3-5 working days, but delays might occur due to various factors.
• You can track your order through a link provided in an email once your order is shipped.
• We ship throughout the country
• Shipping is free for all prepaid orders. For Cash on Delivery orders, we charge a nominal shipping fee of INR 100.
• We offer reverse pickup services for returns, and a nominal fee of Rs 100 will be deducted as reverse pickup charges.
• Cash on Delivery is available.
• The shipping address cannot be changed once an order is placed.
• We provide international shipping, and the customer is responsible for any taxes and duties.